Creating Email Templates

The Conga Templates admin user interface allows you to create email templates using plain text or HTML. You can also include merge fields, which represent an entity or its fields that can be dynamically populated when an email is sent.

A merge field is dynamic data that is evaluated when an email using the corresponding email template is sent to a recipient. Merge fields are specific to the context object defined in the email template and can be used as placeholders for the object itself, one of its fields, or lookup fields. Merge fields are added to the email template body using this format: >. For example, > . You can retrieve the list of fields for any object using the appropriate Email Template API (refer to the Conga Email APIs).

To create a new template

Log in to the Conga Platform as an admin user.
Click the App Launcher ( ) icon from the top-left corner >Admin Console >Templates.
From the Email Template List page, click Create New Template.
The Template Settings screen appears.
Enter or select values in the following fields:

Select the object (for which the email template is to be set up) from the list. This field is available only for the custom template type.

Enter the custom code URI to perform advanced operations on the data used in the email contents as merge fields. For more information on how to create custom code resources and URI, see 2024-08-05_06-57-11_Creating Custom Code API.

This field is available only for the custom template type.

Select the category from the list. This will help you manage the template based on the different categories or products. For example, you might have two categories: one for ABC products and another for XYZ products. Now, you can select the ABC Email Templates category for the ABC product-specific email templates, and the XYZ Email Templates category contains XYZ product-specific email templates.

This field is available only for the public access type.

The email template is created, and you are redirected to the edit mode, where you can add and update the template details using the content editor. The email content editor lets you format rich text, adjust alignment, manage text color, font, size, and spacing.

To add merge fields to the email body, use the JSON Data, Master Objects, and Custom Objects options. For more information, see Working with Email Templates.
To insert a picture into the HTML email content body, use the Image option. Enter the Image Data URI in the URL field. You can also adjust the image size and alignment in the Image Properties screen.

Image Data URI Sample

data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAKgAAAErCAMAAAB9xjhEAAAAdVBMVEX///8AAADm5uYcHByUlJRXV1fw8PD09PSdnZ36+vrX19c/Pz+8vLyoqKj7+/ve3t4wMDDGxsbq6uoWFhaGhoYNDQ1TU1PR0dGcnJxMTEw2NjZeXl60tLRpaWlkZGTCwsJ7e3shISFycnKMjIxDQ0MnJyelpaXanJy5AAAF2ElEQVR4nO2c2UIqMRBEjaiIu+KuV8Ht/z/xiisIVVk6SfNQ5xXFkiKTdHfNbGwIIYQQQgghhBBCCCGEEEIIIYQQQgghhBBCCCGEEKI3BzfbgMtdb20LbAfIibe2eUZYZwjH3urmOGBCt7zVzfHAhA681f2yc8GEhj1vfT+cUp1r5P0TF7rvre+bEXd+fdb9VURnuPZW+MV5TOitt8IvYjpD2PSW+EHU+RDevDV+8BwXuh7e38aFroX3xwk6wzqc9bZShF56q3xnP0VoOPOWubGZpHMN1v1bmtAXb50bL2lCw46zzkTnQzh0FnqYKnTbWehdqlDndb+TrNPZ+/t0oXeuQtOdD2HoKTRDZ7h31PmYI9Rzv/+XI9TR++EgS6if95HGw1/81v0kT+iF236f53wIB0469zJ1hn9OQqONhyVGPkLHQM72FAl9dNEJnT+FfV0f72H5iQ+pFy7XfFR+3pBjv4f3UM17wXmCXntyELqLxGyypoTDukfOzxrh+Ap72l0nLELOZ69CoZPuQuHKvpq9ik8B3YXeACHjo9mr+FzV2/szJOTh42U8Ipt0FgrLz68TEqz6Xjuve7hLjiL/yOd3uBtDJOO7goNfjc+rQjfg3PunB477u12FwunnzzTxGgrt6j0S8duvxTOInt7Dy+ScCHgw6Rk0gM7PXc7x5tTP+9Er0jD3Q3jy2M97qGG+1BiikqrjwBGWnwtNG5yI6RYygY2HhVYI3pyeO+mEx+LFgQLcvcK4k1BYaPwZzaKTYDfv4Zr/E3KBVVWngBHcc/7GBfHm1GfdQ+eXro/4YNLFe/jVW6oycIijh/e4DbL0o3hz6hEug0tkuQtyBIX2CJnAufeKWQIO7bUPmeDL+IoOPQ7AvjYXChsPq+bcJFLcPFgIY9crzcSz0tbe47n3yo8I5w5ah0zgkWh1gUGSHI2DBnD6CY5ueHNqGzDCax40v3BLt633eO59tPoXSGaz6cARXsHhYAYLbRoygX8Vjrhx1dzSe2wk3LtJSKLhfg8/nhv4K2Rzauf9CLZpSIAdV83twmV4KkN2bhKNarbu8Ymd/BLZnJqFTGD5SbtJOKzdKmCEq0ran8Mt3VYBo8IJJ4mVN/IervlIXgDfnNMmYIQ/mcgHQ7InTc56OHYd2WJIjquJ95for8WKdJKMe2igE4+4ovdVkZscG6x7vMNEDxfkttEG4TLc7bzeikBWU33vcRFio/qwmd71a6C69zmx6xxqex+567ecceV1nxW7zqJyuCxy16+ByuGyZjorBw0yY9dZVPU+M3adRVXvW635GQPQDSoh4a5fAxXDZfmx6xwm1XQepdz1W8642n6fHbjPpFrIJOmuXwPVQiaw/KxFJZ3J934WU8n7xLt+DUzqCE2739vCSZV13975SkGD5Lt+DVRZ9+ShU9WYVtDZqvxcpIL3PZyvEi5rVX4uYvee5EL2NjM5I8das/e48VCQtCHHRbP3+K7fguwSOYDfGs/5pLdZYNYIhl/NIRNcfhbdS0HaA8anV+Hys6h4JGW3MWCE37ioJMPBZ6P35Ntf1twiV2WT93j6iQffFNJmNQULsVOFw3b2uEqD96T8LB1l4VGAJVyGnS/2iZxxCr9NM3ARUnzSxeMqQ8iEzIXL60bifXG4DE/ap+XVGBnfF3+fcMvJMMtgT4Ur9J58nSzTIRj4KPaeNB4sdTjpZBWue/y1N1xIeG+w6OpMGg+23O8Uv3HRfkeSVbZDLilIigJGuAjZt5UNbCJQcCYjjQdjA2Y4xW9d4D1x3jrGII+JKvCeBEGsgyE2Ac4PFuL3Mo/YSVMjP2BE/mt7WIm4lf0pkMLWHgVgj9vL9J6sTNO29Al7gGHmMYJc62rchkaaw5nBQjL3rtFvZ03XvHfC5edJjak1O5RmeU+cn1TQSR/+nBUmJ+eGOtN1fBdu3lPrbscDgHlb+uQ4oD8wcHiCkRBCCCGEEEIIIYQQQgghhBBCCCGEEEIIIYQQQgghBOM/eatGasKKoDwAAAAASUVORK5CYII=